We’re WOW, a new innovative Phygital concept on a mission to create the retail of the future!
WOW aims to become the global go-to marketplace for early adopters to discover what’s new. In short, we’re a phygital platform that combines unique physical locations and an online marketplace (WOWconcept.com) and partners with Direct-to-Consumer brands and established brands to create unique retail experiences.
With a very customer centric approach, our goal is to constantly surprise our clients with outstanding customer experiences and carefully curated product selections, from established brands to up and coming designers. We’re here for the crazy ones, the early adopters, the ones who see things differently and want to experiment, try new things and are open to be surprised. Launched in 2020 and backed by VC FJLabs we’ve secured our first location in Madrid, on 2022. The building has 5.500 sqm and is located at the city center in Gran Via.
What you will do
- Greet customers.
- Help customers find items in the store.
- Stock controll.
- Provide customers with information about items.
- Elevate complaints to management.
- Keep track of inventory.
Who you are
What do we call a WOWER? “You only have one chance to make a first impression” This is for us a WOWER.
This role is one of the most important in our project, since they will be not only part of our innovative and unique DNA, but the first contact with our customers.
We are not looking for a seller but someone that get along the way with our client, becoming their partner, with passion, enthusiastic and WOW.
A WOWER should be a great team player to work with, this is a must!
A passionate person about style, fashion, trends, new designers, etc.
Outstanding communication skills that can help to build relationships and networks with other teams at WOW.
Familiarized with different cultures and backgrounds.
Proactivity to make things happen and initiative to propose new ideas. Overachieving mindset.
Used to give feedback so the team and company can continue growing and improving.
The experience you bring
Demonstrated successful experience.
Sales roles experience (if this has been in different countries, that would be awesome!).
English and Spanish is a must. Other languages are a plus.
What we offer
All for one, one for all is part of our DNA, hence, you will have the opportunity to:
- Contribute to the growth of a company with a very big ambition at a very early stage.
- Join a company where people come first in their youth.
- Unbeatable work dynamic environment and great talent where we truly live our values.